Fast & Reliable Delivery: AR Hosiery ships wholesale orders across India via trusted logistics partners. This policy outlines delivery timelines, tracking, and shipping charges.
1. Delivery Timeline
| Region | Processing Time | Delivery Time |
|---|
| Delhi NCR | 3-5 days | 7-10 days total |
North India (Punjab, Haryana, UP, Rajasthan) | 3-5 days | 10-12 days total |
West India (Maharashtra, Gujarat, Goa) | 3-5 days | 12-15 days total |
South India (Karnataka, Tamil Nadu, Kerala, Andhra) | 3-5 days | 12-15 days total |
East & Northeast India (West Bengal, Bihar, Assam, Odisha) | 3-5 days | 15-18 days total |
Remote Areas (J&K, Himachal, Uttarakhand hills) | 3-5 days | 18-21 days total |
Note: Timelines are estimates. Actual delivery may vary based on order size, customization, seasonal demand, and logistics partner schedules.
2. Shipping Partners
AR Hosiery uses the following trusted logistics partners based on destination and order size:
- 🚚
Blue Dart Express: Fast delivery for orders under 50 kg (Delhi NCR, major cities)
- 📦
Delhivery Surface: Cost-effective for bulk orders (50-500 kg)
- 🚛
India Post Parcel: Reliable nationwide coverage including remote areas
- 🏢
Transport Companies: For very large orders (500+ kg), we use professional transport services (Gati, TCI, VRL)
Partner Selection: AR Hosiery selects the most appropriate logistics partner based on your location, order weight, and delivery urgency.
3. Shipping Charges
Shipping Cost Structure:
- Delhi NCR: ₹50-100 per box (up to 25 kg) - FREE for orders above ₹25,000
- North India: ₹75-150 per box (up to 25 kg) - FREE for orders above ₹40,000
- West/South India: ₹100-200 per box (up to 25 kg) - FREE for orders above ₹50,000
- East/Northeast India: ₹150-250 per box (up to 25 kg) - FREE for orders above ₹60,000
- Remote Areas: ₹200-300 per box (up to 25 kg) - FREE for orders above ₹75,000
Bulk Orders: For very large orders (500+ pieces), shipping costs are negotiable and can be adjusted based on volume.
4. Order Processing
Before Your Order Ships:
- Order Confirmation: You receive order confirmation email/WhatsApp within 24 hours
- Payment Verification: Advance payment verified (50% for new customers, 30% for established customers)
- Production/Picking: 2-4 days for ready stock; 7-15 days for custom orders
- Quality Check: 100% quality inspection before packing
- Final Payment: Remaining payment due before shipment
- Packing: Secure packing with AR Hosiery branded boxes/bags
- Dispatch Notification: You receive tracking number via email/WhatsApp
5. Order Tracking
How to Track Your Order:
- ✅ Tracking Number: Sent via email/WhatsApp once order is dispatched
- ✅ Carrier Website: Track on Blue Dart, Delhivery, or India Post website
- ✅ WhatsApp Updates: Real-time status updates for orders above ₹50,000
- ✅ Customer Support: Call/WhatsApp +91-9582245320 for tracking assistance
- ✅ Delivery Confirmation: You receive delivery confirmation once package is delivered
6. Delivery & Unloading
At the Time of Delivery:
- Inspect Before Accepting: Check boxes for external damage
- Count Boxes: Verify number of boxes/cartons against delivery challan
- Report Damage Immediately: If boxes are damaged, note it on delivery receipt and inform AR Hosiery within 24 hours
- Unloading Assistance: For large orders, delivery partners provide unloading support (check with logistics partner)
- Signature Required: Authorized person must sign delivery receipt
7. Delivery Delays
Possible causes for delays:
- Peak Season: June-November (school reopening season) - expect 5-7 extra days
- Weather Conditions: Monsoons, winter fog in North India
- Logistics Delays: Partner-side delays, vehicle breakdowns, strikes
- Remote Locations: Limited transportation frequency to remote areas
- Incorrect Address: Delivery delays if address is incomplete/incorrect
In case of delay: AR Hosiery will proactively contact you and the logistics partner to expedite delivery.
8. Failed Delivery Attempts
If delivery fails:
- ❌ First Attempt: Courier will attempt redelivery next day
- ❌ Second Attempt: You will receive call/SMS to schedule delivery
- ❌ Third Attempt: Package held at courier office for customer pickup (7 days)
- ❌ After 7 Days: Package returned to AR Hosiery (₹500-1000 return shipping charged to customer)
To Avoid Failed Delivery: Ensure correct address, contact number, and availability at delivery address.
9. Custom Clearance (if applicable)
For interstate shipments, GST/E-Way Bill is handled by AR Hosiery. No additional documentation required from customer for domestic Indian deliveries.
10. Contact for Shipping Queries
For shipping-related questions:
Email: info@arhosiery.in
WhatsApp: +91-9582245320
Phone: +91-9582245320 (Primary), +91-9871077641 (Secondary)
Hours: Monday-Saturday, 10:00 AM - 6:00 PM IST
Address: B-28/1, Wazirpur Industrial Area, New Delhi - 110052
Express Delivery Available
Need urgent delivery? Contact us for express shipping options. We can arrange expedited delivery for time-sensitive orders (additional charges apply based on destination and urgency).