Privacy Policy
How AR Hosiery collects, uses, and protects your personal information
Last Updated: March 12, 2026 | Effective Date: March 12, 2026
Your Privacy Matters: AR Hosiery is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website and services.
1. Information We Collect
Information You Provide to Us:
- Contact Information: Name, email address, phone number, business name
- Business Details: Company registration, GST number, billing/shipping address
- Order Information: Product specifications, quantities, customization requirements
- Payment Information: Bank account details (for credit customers), UPI IDs
- Communication Data: WhatsApp messages, emails, phone call records
Information Collected Automatically:
- Website Analytics: IP address, browser type, device information, pages visited, time spent
- Cookies: Session cookies, analytics cookies (Google Analytics 4), preference cookies
- Location Data: Approximate location based on IP address (for delivery estimates)
2. How We Use Your Information
We use your information for:
- ✅Order Fulfillment: Processing orders, arranging delivery, sending order updates
- ✅Customer Service: Responding to inquiries, resolving issues, providing support
- ✅Payment Processing: Verifying payments, issuing invoices, maintaining financial records
- ✅Business Communication: Sending product catalogs, price updates, seasonal offers
- ✅Website Improvement: Analyzing user behavior, improving navigation, optimizing content
- ✅Legal Compliance: GST filings, tax records, regulatory requirements
3. Data Sharing & Disclosure
We DO NOT sell your personal information to third parties. We may share your data with:
- Logistics Partners: Blue Dart, Delhivery, India Post (for order delivery)
- Payment Processors: State Bank of India, UPI platforms (for payment verification)
- Analytics Services: Google Analytics, Google Tag Manager (anonymized data)
- Government Authorities: Tax authorities, law enforcement (when legally required)
4. Cookies & Tracking Technologies
AR Hosiery uses cookies to enhance your browsing experience:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Site functionality, security | Session |
| Analytics (GA4) | Traffic analysis, user behavior | 2 years |
| Preferences | Remember settings | 1 year |
How to Control Cookies: You can disable cookies in your browser settings. Note that disabling cookies may affect website functionality.
5. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data transmission
- Secure servers hosted in India-based data centers
- Regular security audits and vulnerability assessments
- Password-protected admin access with 2-factor authentication
- Employee training on data protection and confidentiality
- Automatic data backups every 24 hours
6. Data Retention
We retain your personal information for as long as necessary to fulfill business and legal obligations:
- Customer Data: 7 years (as per Indian tax laws)
- Order Records: 7 years (financial record-keeping requirements)
- Marketing Data: Until you opt-out or 3 years of inactivity
- Website Analytics: 26 months (Google Analytics default)
- Inactive Accounts: Deleted after 5 years of no activity
7. Your Data Rights
Under Indian data protection laws, you have the right to:
- ✅ Access: Request a copy of your personal data we hold
- ✅ Correction: Update or correct inaccurate information
- ✅ Deletion: Request deletion of your data (subject to legal retention requirements)
- ✅ Opt-Out: Unsubscribe from marketing communications anytime
- ✅ Data Portability: Receive your data in a machine-readable format
- ✅ Withdraw Consent: Withdraw consent for data processing (where applicable)
To exercise your rights, contact us at info@arhosiery.in or call +91-9582245320.
8. Third-Party Services
Our website integrates with third-party services:
- Google Maps: For location display (Privacy Policy)
- WhatsApp Business: For customer communication (Privacy Policy)
- Google Analytics: For website analytics (Privacy Policy)
These services have their own privacy policies. We recommend reviewing them.
9. Children's Privacy
Our services are intended for B2B wholesale customers only. We do not knowingly collect information from individuals under 18 years of age.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised "Last Updated" date. Material changes will be communicated via email to active customers.
11. Contact Us
For privacy-related questions or concerns:
Email: info@arhosiery.in
Phone: +91-9582245320 (Primary), +91-9871077641 (Secondary)
Address: B-28/1, Wazirpur Industrial Area, New Delhi - 110052
Response Time: We aim to respond within 7 business days
Governed by Indian Law
This Privacy Policy is governed by the Information Technology Act, 2000, and the Personal Data Protection Bill (when enacted). All disputes are subject to the jurisdiction of courts in New Delhi, India.